Often times we may request a proof of payment that shows there was a monetary transactions for the item(s) shipped. This is usually included on many invoices or receipts from platforms and marketplaces such as Amazon, Etsy, Shopify, and eBay. What we are looking for include:
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Date of the transaction
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Who bought and who sold the item(s) - Names and addresses
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What method of payment was used and was it paid for yet?
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If it was paid for, show that the funds were transferred.
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This can be a screenshot from PayPal, a bank statement, or from a marketplace login.
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