Depending on where you purchased our coverage, there is a specific location to check the status of your claim. After you file a claim, our claims team will send you a request for supporting documents and provide a link for you to check the status of your claim.
If you have a direct account with Shipsurance, you can login to your account here: https://app.shipsurance.com/cp/
If you purchased our coverage through a 3rd party, such as Shopify, Pirate Ship, or Etsy, please contact their support department for details on filing claims and check the status of claims.