ShipStation

ShipStation - Coverage Terms and Conditions

ShipStation Users:

If you are using ShipStation Version 3 and newer with the ParcelGuard Insurance option, please view the coverage terms here: https://www.parcelguard.com/terms/

If you are using ShipStation Version 2 and older with the Shipsurance option, please view the coverage terms here: https://www.shipstation.com/insurance-terms-and-conditions/

Additional details can be found on the ShipStation website here: https://help.shipstation.com/hc/en-us/articles/360026157711-Add-Insurance-to-Shipments

ShipStation - Claim Status

ShipStation Users:

You can check the status of your ParcelGuard claims here: https://app.shipsurance.com/claimstatus/?cid=parcelguard

You can check the status of your Shipsurance claims here: https://app.shipsurance.com/claimstatus/?cid=shipstation

Additional details can be found on the ShipStation website here: https://help.shipstation.com/hc/en-us/articles/360026157711-Add-Insurance-to-Shipments

ShipStation - File A Claim

ShipStation Users:

If you purchased ParcelGuard insurance via ShipStation.com, you can file a claim here: https://app.shipsurance.com/extclaims/?cid=parcelguard

If you purchased Shipsurance insurance via ShipStation.com, you can file a claim here: https://app.shipsurance.com/extclaims/?cid=shipstation

You can check the status of your ParcelGuard claims here: https://app.shipsurance.com/claimstatus/?cid=parcelguard

You can check the status of your Shipsurance claims here: https://app.shipsurance.com/claimstatus/?cid=shipstation

Additional details can be found on the ShipStation website here: https://help.shipstation.com/hc/en-us/articles/360026157711-Add-Insurance-to-Shipments