ShipTime Users:
You can check the status of your claims within ShipTime, as well: https://support.shiptime.com/en/support/solutions/articles/42000053466-how-can-i-see-the-status-of-my-claim-with-shiptime-insurance- or via the Shipsurance system here: https://app.shipsurance.com/claimstatus/?cid=shiptime
Additional details can be found on the ShipTime website here: https://support.shiptime.com/en/support/solutions/articles/42000087057-shiptime-insurance-details-pricing